How to Return
HOW TO RETURN YOUR PARCEL
Follow the few steps:
TAKE A SELFIE
Take a selfie and tag us in your HSH outfit on your socials for a repost!
NO NEED TO CLEAN
Please do not wash or dry clean - we do all that for you!
Simply fold the worn garment(s) and place in our provided prepaid return satchel.
RESEAL
Reseal the provided prepaid return satchel securely.
If you have misplaced your return satchel bag, please kindly contact our customer service team at info@highsthire.com.au.
RETURN DAY
Lodge behind the counter at your nearest Post Office on the rental return due date by 12pm AEST. Please keep a record of the lodgement receipt for proof of return. Do not place in the yellow express post box OR opt for return to sender or charges will apply*
Please note If your return due date falls on a Sunday or public holiday, you may return by post the following business day by 12pm AEST. In the unlikely event that you return your rental item back late, you will incur late fees.
RETURNING YOUR ITEM WITHOUT OUR PROVIDED SATCHEL BAG?
Address your satchel to the below address. Send through the tracking number and proof of lodgement receipt to info@highsthire.com.au - provide your order number in the subject title.
HIGH ST. HIRE
PO BOX 133
BRIGHTON-LE-SANDS
NSW 2216
HOW TO RETURN YOUR ITEM(S) IN STORE
Follow the few steps:
TAKE A SELFIE
Take a selfie and tag us in your HSH outfit on your socials for a repost!
NO NEED TO CLEAN
Please do not wash or dry clean - we do all that for you!
Simply return worn item(s), hanger and garment bag.
DROP OFF DAY
Drop off on the rental return due date mentioned on your thank you card. In the unlikely event that you drop off your rental item back late, you will incur late fees.
Please note If your return due date falls on a Sunday or public holiday, you may return the following business day.
